Terms & Conditions
As new images, mat or frame style changes come about, we are not always able to notify you immediately. Please call us and we will be sure to tell you about any recent changes before we ship your order. When placing an order, please provide the following information:
Billing address and delivery address
Daytime telephone number
Item number and quantity
We recommend you fax or email your order so that we are better able to service your request.
Out of stock items are automatically canceled unless a back order is requested by the customer and inventory of component items are still available for production of the artwork requested. There is a $500.00 minimum order, or a $25 packaging fee will apply.
A resale tax number must be in our file prior to shipment.
Allow four weeks processing to establish an approved credit account. Prepayment will apply to all orders of non-established accounts. Prepaid orders may be paid by check, wire transfer or credit card. Only U.S. funds will be accepted.
Open account terms are net 30 days. Payments on credit purchases are due in 30 days, and may be made by check, credit card or wire transfer.
Prices are subject to change without notice. Mats and mouldings are subject to change without notice.
Orders will not be shipped on past due accounts. There will be a finance charge of 1.5% per month for all past due invoices. There is a $35.00 charge to each NSF check that is processed.
In the event of default of payment the customer shall pay for all costs of collection including but not limited to attorney’s fees and collection agency fees.
F.O.B. Brooklyn Center, Minnesota. Shipment will be made by manner requested. If specific instructions are not given, we will ship with carriers that provide the best discounts and services. Residential delivery or other charges for special carrier services may be additional.
After processing your order we will contact you with the shipping costs. If you need an estimate prior to this please call Client Services for assistance.
A $25.00 packing and handling charge will be added to all orders under $500.00 except Will Call orders. A $75.00 fee will be charged to all deliveries requiring a liftgate.
DAMAGE & RETURNS
If your order ever arrives damaged or mishandled, we will make it right. Just be sure to inform us within five days of receiving the damaged pieces so that we can give you a return authorization number and ship replacements to you promptly. Please note that photos may be required.
We are not liable for loss or damage by carrier. In the event of damage save the merchandise and the original packing so that a proper claim can be filed.
Return of any items will not be accepted without prior authorization from Art Effects, Inc. All returns are subject to a 15% restocking charge, unless defective or due to error.
As with most manufactured goods there is a 1% material variation rate. These variations will not be treated as damaged or defective goods.
Every piece of framed art in our catalog has been carefully photographed and reviewed. Even with these safeguards, however, variations in color may occur in the imagery. Differences in printing methods and the greatly reduced size of the artwork shown in our catalog can cause some variation between the actual artwork and the color representation in the catalog. Please call us before ordering if you have any questions we would be happy to assist you. Every attempt has been made to provide accurate measurements for the artworks outside frame dimension, however, variations from these measurements do occur.
For more information about ordering please contact Client Services at:
3715 50th Avenue North
Brooklyn Center, Minnesota 55429